Anthony from Leap the Pond handles my questions/issues so urgently, it’s like he’s just sitting on the edge of his seat waiting for me to call. He always provides a reasonable, thorough, and timely solution.
Leap the Pond is always trying to the most efficient way to get things done – they really understand Sage Intacct software and are very experienced.
Leap the Pond’s responsiveness and efficiency in solving any issues at hand related to our transition or ongoing utilization of the Sage Intacct system. Leap the Pond’s consultants were available when needed and responded to any questions or concerns in a timely manner.
From the beginning, Leap The Pond has shown the highest level’s of professionalism while also creating a sense that they are invested in our success and always available to assist – we don’t find this balance with all of our partners.
Before Sage Intacct we were struggling, but after implementation we have dramatically improved and streamlined our accounting processes. It used to take between 10-15 days to close the month and now it only takes 4. This allows us to make better business decisions because we have timely data.
Leap the Pond was instrumental in helping us create the templates needed for our business operations and for the import our financial data. They continue to work with us, long after our implementation, to make sure we are utilizing Sage Intacct per our specific business needs and budget. Having a contact person at Leap the Pond to reach out to is priceless.
In Sage Intacct, we can import and tag borrower interest and fee income for the month, which allows us to easily run custom queries and obtain detailed granular reports. For example, we can report on loan balances by borrower at any date and time. In QuickBooks, that functionality did not exist.
Leap the Pond was instrumental in helping us review and recommend best practices to help us achieve our goal.
I thought that after our implementation was complete we wouldn’t have contact with Leap the Pond. That couldn’t be farther from the truth – Leap the Pond’s Customer Success Manager schedules quarterly calls with me to see how we are doing with Sage Intacct. These calls have proven to be indispensable. As we grow and expand our use of Sage Intacct, we have had questions that Leap the Pond has been able to resolve quickly and efficiently. Leap the Pond has exceeded my expectations.
Leap the Pond provided a smooth implementation on behalf of Sage Intacct. Their team was a knowledgeable resource, providing patience and best-in-class service.
Accounting was an accidental blessing to our company-wide technology upgrade. Before Sage Intacct we could not get a real-time status of our financials and our accounting department was doing a lot of manual entries. Now we have real-time visibility and transparency to our financial results from anywhere. It has completely changed our business model.
Leap the Pond was instrumental in helping us realize we can implement the Sage Intacct Contracts Billing and Contracts Revenue Recognition. They were very responsive and kept us on track with our big picture goals.
During the sales process, the Leap the Pond team promised that Sage Intacct would deliver complete transparency to our donors and flexible financial reporting and analysis using their Dimensions feature. After implementation and running our financials in Sage Intacct, Leap the Pond delivered on all their promises.
Sage Intacct provides the ability to quickly report on data trends and understand what’s driving our business. Having multiple locations that can report real-time metrics makes a difference on the bottom-line.
I see our work with Leap the Pond as a long-term relationship as well. I think when someone is asked, “Would you ever recommend software or a company?” The best value of that is being able to say, “Yes.” I have no hesitation in recommending Leap the Pond. And I have done so and will continue to do so. I’m more than happy to talk through my experiences with other businesses, not just Australia-based but other businesses as well.
“Leap the Pond has helped us successfully move to a cloud-based Sage Intacct implementation and transition from manual data entry to simplify our accounting processes. Sage Intacct has had a profound effect and, as we continue to grow our business, we can rely on Sage Intacct to support our needs on an ongoing basis. The Leap the Pond team advised us how to effectively utilize Sage Intacct to our maximum benefit. It was a real pleasure to work with a support team that was both amenable and patient throughout the process.”
“Leap the Pond has encyclopedic knowledge of Sage Intacct and they were able to help us solve a very difficult systems challenge.”
“Leap the Pond is a valued resource providing back office and accounting services, which allow us to focus on growing our business at The Local Vault. Andrea and Leap the Pond have worked with us to create a financial system that captures information in a way that supports us and can be modified as our needs and services have changed.”
“We were deciding between NetSuite and Sage Intacct. Sage Intacct’s VAR, Leap the Pond, promised that Sage Intacct’s best-in-class approach would make integration with our cloud-based field services application, Service Trade, easy. They delivered on that promise and every other one. Leap the Pond is a company that can be trusted.”
“Leap the Pond’s implementation team was very well organized, prepared, and extremely knowledgeable about Sage Intacct. They were there for us every step of the way.”
“Leap the Pond painted a vision of what we could accomplish with cloud-based ERP from Sage Intacct. That vision has been realized.”
“Leap the Pond serves as our company’s contract financial management. They not only serve our day-to-day financial operations, but also have become a valid member of our management team.”
“Sage Intacct has provided excellent transparency to our organization. Leap the Pond guided me through the process in a very well planned, structured way. Most importantly, Leap the Pond did a tremendous job with thinking outside the box and took the time to understand what our needs and requirements were, and found a way to make Sage Intacct work for us in the most efficient way possible.”
“Leap the Pond’s consultant was an absolute rock star and we wouldn’t be achieving what we are as a Purchasing team in Sage Intacct if not for all her hard work, brainstorming and solutions.”
“Leap the Pond was committed to providing an implementation solution that was the best for our company. As a business partner they helped devise business processes and workflows for our company providing a viable Sage Intacct solution to every business challenge presented.”
“Andrea Low and Leap the Pond have provided great accounting and back office support to Two Roads since 2012. While initially Leap the Pond was our only accounting resource, Leap the Pond has been instrumental in building and supporting our internal accounting team. While the day to day activities are now handled in house, Leap the Pond remains a valued resource to both the accounting department as well as the executive management team.”